Withdraw winnings to your mobile wallet
Open the withdrawal section from your account page and pick the mobile wallet where you want the payout sent. Enter the amount you're withdrawing and confirm the request. We check your account verification status before processing; if documents are still pending we'll ask you to complete that step. Once verification clears, the payout heads to your bKash, Nagad or Rocket account. Most
withdrawals finish within a few hours during business days, though first-time payouts may take a bit longer while we confirm your details.
- Open withdrawal and choose wallet — Tap the withdrawal button in your account menu, then select bKash, Nagad or Rocket. Make sure the wallet number you enter matches the one you verified during account setup.
- Enter the withdrawal amount — Type the amount you want to withdraw. The screen shows your available balance and any minimum thresholds; you can't request more than your cleared balance.
- Complete verification if needed — If this is your first withdrawal or your documents expired, we'll prompt you to upload ID and proof of wallet ownership. This step protects your account and prevents unauthorized payouts.
- Payout clears to your wallet — Once verification passes, we send the funds to your chosen wallet. You'll get a notification in your wallet app when the money arrives; check your transaction history there to confirm.