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How Hibazzi Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page covers what we collect when you use Hibazzi on mobile or desktop, how we protect it, and what you can do if you want to access or remove it.

Account data protectedbKash, Nagad, Rocket payment privacyMobile-first data handlingYour rights, clearly stated
Hibazzi How Hibazzi Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts at Hibazzi. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login, wallet actions via bKash or Nagad, and any account update you make from your phone.

Cookie Controls

We use session and preference cookies. You can review and adjust cookie settings from your browser or through the consent prompt shown on your first visit to Hibazzi.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law in your region. You can request deletion once your account is closed.

Access and Correction

You have the right to request a copy of the personal data we hold on you and to ask us to correct inaccuracies. Contact support with your registered details to start that process.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe. Use the channel that works best for you.

Live Chat Open the chat widget from any page on Hibazzi to reach our support team directly about account or data queries.
Email Support Send your data request or privacy concern to our support address. Include your registered contact detail so we can locate your account.
Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly inside your account settings on mobile or desktop.

Common Questions About Your Privacy

Straight answers to what our account holders in Bangladesh ask most about data, cookies, and their rights under this policy.

We collect your name, contact information, and payment method details — such as your bKash or Nagad number — along with device and session data needed to secure your account.

We do not sell your data. We share it only where required by law or with payment processors like bKash, Nagad, and Rocket to complete your transactions.

We retain your data while your account is active and for the period required under applicable law in your region. Closed accounts are subject to a defined retention window before deletion.

Yes. Contact our support team with your registered account details and we will provide a copy of the personal data we hold, subject to identity verification.

Submit a deletion request through live chat or email after closing your account. We will process it in line with our retention obligations and confirm once it is done.

Some cookies are necessary for the site to function — keeping you logged in and remembering your wallet preference. Others are optional and can be adjusted in your browser or account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.