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What You Agree To When You Use Hibazzi

These terms set out how your Hibazzi account works — from opening it to depositing via bKash, Nagad, or Rocket and requesting a withdrawal.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personChanges notified in-app
Hibazzi What You Agree To When You Use Hibazzi
HOW WE OPERATE

Account Security and How We Handle Your Data

Your account sits behind encrypted login with OTP verification on each new device. We do not store your full bKash, Nagad, or Rocket PIN — only the wallet number you register, which we use to match withdrawal requests against your account name. If the names do not match, the withdrawal is held and support contacts you to resolve it before any funds move.

OTP Device Verification

Every login from an unrecognised device triggers a one-time PIN to your registered mobile number. This stops unauthorised access even if your password is compromised.

Wallet Name Matching

Withdrawals to bKash, Nagad, or Rocket are checked against your registered account name. Mismatches are flagged and held — not rejected — while support verifies the detail with you.

Data Retention

We keep account transaction records as required by our operating obligations. You can request a summary of your account data by contacting support with your registered wallet number.

Term Updates and Notification

When these terms change in a way that affects your account, we notify you inside the platform before the change takes effect. You are not bound by a material change you were not told about.

TERMS CONTACT

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a concern about your account, our support team handles queries through three channels. Have your registered wallet number ready — it is the fastest way for us to locate your account and respond accurately.

Live Chat Open the chat icon from any page on Hibazzi. Our team responds during active support hours and can pull up your account details directly from your bKash or Nagad number.
Email Support Write to us for detailed terms queries or formal account disputes. Include your account ID and the wallet — bKash, Nagad, or Rocket — linked to your account for a faster response.
In-App Help The Help section inside your account lists common terms questions with answers. For anything not covered there, it routes you to live chat or email without leaving the platform.

Common Questions About Your Account Terms

These are the questions we see most often from people reviewing the terms before they open an account or make their first deposit via bKash, Nagad, or Rocket.

You must be of legal age in your jurisdiction and in a region where access is permitted under local law. One account per person; duplicate accounts are closed without notice.

Deposits are accepted via bKash, Nagad, and Rocket. The wallet you use must be registered in your own name and linked to your Hibazzi account before withdrawals can be processed.

Withdrawals are paused, not rejected. Our support team contacts you to verify the detail. Once confirmed, the withdrawal proceeds normally. This step protects your funds from misdirection.

We post the updated version here with a revision date and send an in-platform notification for any change that materially affects how your account works. Continued use means acceptance.

Contact support via live chat or email with your registered wallet number — bKash, Nagad, or Rocket — and your account ID. We will provide a transaction summary within a reasonable period.

Yes. Access to Hibazzi depends on your local law and whether you are in an eligible region. These terms do not override local restrictions; eligibility is your responsibility to confirm before use.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.